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USA
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Refund & Returns Policy
We want you to love your purchase! If you’re not completely satisfied, here’s how we can help:
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Returns: Items may be returned within 7 days of delivery in original, unused condition.
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Refunds: Once your return is received and inspected, we’ll issue a refund to your original payment method (excluding shipping costs).
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Exchanges: If you need a different item, please contact us for exchange options.
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Non-returnable Items: Custom, clearance, or final-sale items cannot be returned or exchanged.
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Process: To start a return, email us at admin@heidisboutique.com with your order number.
- Shipping & Delivery
Please note: Shipping charges are non-refundable. Standard delivery charges by state:
| State / Region | Delivery Charge (USD) |
|---|---|
| Alabama | $7.00 |
| Alaska | $15.00 |
| Arizona | $8.00 |
| Arkansas | $7.00 |
| California | $10.00 |
| Colorado | $8.00 |
| Connecticut | $9.00 |
| Delaware | $7.00 |
| Florida | $9.00 |
| Georgia | $8.00 |
| Hawaii | $18.00 |
| Idaho | $9.00 |
| Illinois | $8.00 |
| Indiana | $7.00 |
| Iowa | $7.00 |
| Kansas | $7.00 |
| Kentucky | $7.00 |
| Louisiana | $8.00 |
| Maine | $10.00 |
| Maryland | $8.00 |
| Massachusetts | $9.00 |
| Michigan | $8.00 |
| Minnesota | $8.00 |
| Mississippi | $7.00 |
| Missouri | $7.00 |
| Montana | $12.00 |
| Nebraska | $7.00 |
| Nevada | $9.00 |
| New Hampshire | $9.00 |
| New Jersey | $9.00 |
| New Mexico | $8.00 |
| New York | $10.00 |
| North Carolina | $8.00 |
| North Dakota | $10.00 |
| Ohio | $7.00 |
| Oklahoma | $7.00 |
| Oregon | $9.00 |
| Pennsylvania | $8.00 |
| Rhode Island | $9.00 |
| South Carolina | $8.00 |
| South Dakota | $10.00 |
| Tennessee | $7.00 |
| Texas | $9.00 |
| Utah | $8.00 |
| Vermont | $10.00 |
| Virginia | $8.00 |
| Washington | $9.00 |
| Washington D.C. | $9.00 |
| West Virginia | $7.00 |
| Wisconsin | $8.00 |
| Wyoming | $10.00 |
